MULTIMEDIA-ENGLISH
10-F) Phone conversation
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3:15
Video page URL
https://multimedia-english.com/videos/course/10-f-phone-conversation-1187
Description

Learn the basic expressions you need to talk on the phone. Also see the other videos below.

Transcript

1
- Bye Perry, I'm going to take a walk.
- Ok, see you later.
ring, ring
- Hello?
- Hello, this is Nicky. May I speak to Tea?
2
- Hello?
- Hello, this is The Ikeavara Electronics Help line. May I speak to Tea Simper?
3
- Let's invite Nicky over for dinner tonight.
- Ok.
- Hello, Peter speaking.
4
- Let's invite Nicky for dinner tonight.
- Ok.
- Hi, I'm not at home right now. Please, leave a message after the Beep. Thanks. Beeeeeep.
5
- Bye Perry, I'm going to take a walk.
- Ok, see you later.
ring, ring
- Hello?
- Hello, This is Nicky, may I speak to Tea?
- I'm afraid she's out right now. Can I take a message?
6
- Hello?
- Hello, this is The Ikeavara Electronics Help line. May I speak to Tea Simper?
- Sure. Hold on a moment, please. TEA, PHONE!
7
- Let's invite Nicky over for dinner tonight.
- Ok.
- Hello, Peter speaking.
- Sorry, I dialled the wrong number.
8
- Let's invite Nicky for dinner tonight.
- Ok.
- Hi, I'm not at home right now. Please, leave a message after the Beep. Thanks. Beeeeeep.
- Hi Nicky, this is Tea. Please, call me when you get this message. Bye.

Explanations

On this presentation video you can see some of the most basic expressions you need to talk on the phone (remember the preposition ON: "on the phone").

steps:
- The telephone rings
- you pick up the phone
- you guys speak on the phone
- you hang up the phone

--> PICK UP THE PHONE
When you pick up the phone you can say:
1- Hello?
2- John speaking.    (= this is John)

--> ASK / GIVE IDENTIFICATION
We don't use the personal pronouns I or YOU. We use THIS, THAT or IT:

- Hello? Who's that?
- This is Peter, is that Julia?
- Yes, this is Julia. How are you Peter?

- Hello?
- Hi, it's Peter. Can I speak to John, please?
- Oh, hi Peter, it's John here.
- Oh, hello John. Do you want to come to my house now?
- No, sorry, I'm busy.

As you can see, we use THIS, THAT or IT only at first, when asking or giving identification. Then, we use I and YOU.

--> IF YOU WANT TO SPEAK WITH A DIFFERENT PERSON

1- Can I speak to Mary, please?
2- May I speak to Mary, please?    (MAY is more polite than CAN)
3- Is Mary at home?
answer:
1- Yes, just a moment.
2- Yes, hold on    ("hold on" = wait. This expression is very common when talking on the phone)
3- I'm sorry, she's out
4- Sorry, she's not here

--> LEAVING A MESSAGE

- Is Mary at home?
- Sorry, she's out.
- Oh, can I leave a message?
- Of course! / Sure.

- Can I speak to Mark?
- I'm sorry, he's not in. Can I take a message?
- Yes, please, tell him I phoned.
- Alright, I will.

--> HANGING UP

- Goodbye
- Goodbye