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Managing Customer Complaints (WDA)

Managing Customer Complaints WDA

8:01
Things to consider when handling complaints from customers:- 1. Be positive, polite and helpful. 2. Establish complaint immediately. 3. Manage customers with discretion. 4. Request proof…
Nothing
Handling Enquiries (Misterduncan)

Handling Enquiries Misterduncan

8:18
In this lesson we take a look at asking and replying to questions.
Subtitles
Making an Appointment (Twominute English)

Making an Appointment Twominute English

3:00
In this video you would learn about:- 1. How to make appointments formally. 2. How to reschedule appointments formally.  
Subtitles
Spoken English Conversation

Spoken English Conversation

20:43
Improve your speaking skill by listening.
Subtitles
Verb

Verb "to be" (I am, you are, he is, she is, it is)

4:30
A story using the present tense of the verb to be, with grammar explanations.
Subtitles
How to improve your English Speaking and Fluency: SHADOWING (Julian)

How to improve your English Speaking and Fluency:… Julian

11:28
Some advice to speak English better. Learn how to use the Shadowing tecnique to improve your oral English. ★About shadowingWhat is shadowing? I define it as…
Subtitles
English Presentations Adrenaline (A.J. Hoge)

English Presentations Adrenaline A.J. Hoge

7:53
Adrenaline is the reason that English presentations are so difficult. The adrenaline in your body causes a lot of changes in your body and your mind.…
CC
English Presentations Peak Practice (A.J. Hoge)

English Presentations Peak Practice A.J. Hoge

5:30
Great English presentations require practice. How should you practice? What's the best way to practice so you give a powerful speech or presentation? How must you…
CC
Relaxing in the Evening (EnglishClass101)

Relaxing in the Evening EnglishClass101

3:20
In this video you can learn words and build sentences. It is a useful video for beginners.
Subtitles
Words and Sentences (EnglishClass101)

Words and Sentences EnglishClass101

3:19
in this video you can learn words and build sentences. It is a useful video for beginners
Subtitles
Talking about Hobbies in English (Twominute English)

Talking about Hobbies in English Twominute English

3:00
Everyone needs a hobby. In this lesson you will see a variety of ways in which you can ask a person his or her hobby.
Subtitles
Julia's boyfriend (Lifetime)

Julia's boyfriend Lifetime

47:13
English in everyday situations.
Subtitles
Learn How To Give Advice (Mark Kulek)

Learn How To Give Advice Mark Kulek

3:17
Study "You Should" and body ailments.
Subtitles
Songs with Comparatives

Songs with Comparatives

8:07
Fragments of songs containing comparatives. There's no script, just see if you can hear the comparatives in every fragment.
Nothing
Reading and Writing (A.J. Hoge)

Reading and Writing A.J. Hoge

35:46
Author Theresa Snyder discusses reading and writing with AJ on The Effortless English Show. How do you improve your English writing and reading? What should you…
CC
Sentence Types: simple and complex (IELTS)

Sentence Types: simple and complex IELTS

10:05
This episode looks at sentence types and how to use them to demonstrate grammatical range and accuracy.
Subtitles
Conditional Sentences (IELTS)

Conditional Sentences IELTS

2:10:32
Here you can study conditional sentences
Nothing
Describing Photos: Tour de France (Pearson ELT)

Describing Photos: Tour de France Pearson ELT

1:53
Get useful tips and vocabulary to describe photos.  
Script
Social English: questions (Pat Hirtle)

Social English: questions Pat Hirtle

7:38
Advice on how to ask and answer simple questions in a social conversation to keep the conversation going.
Subtitles
Telling Time (JenniferESL)

Telling Time JenniferESL

15:17
What time is it? = standard question (To be more polite, add "please" in conversation.) You can ask, "What's the time?" when you are talking about…
Subtitles
In time & on time (Let's Talk)

In time & on time Let's Talk

7:31
The phrases "in time" and "on time" are very similar in meaning, but English speakers use them in slightly different situations. In this lesson Niharika brings…
Nothing
Talking about Fitness (Let's Talk)

Talking about Fitness Let's Talk

11:03
This lesson helps you to talk about fitness in English.
Nothing
Christmas Vocabulary (Let's Talk)

Christmas Vocabulary Let's Talk

11:34
This lesson is about Christmas. It includes Christmas vocabulary and some facts and customs followed by people during Christmas.
Nothing
Bad habits (Let's Talk)

Bad habits Let's Talk

10:53
We all have some bad habits,but when you want to talk about them you always fall short of words. In this lesson Niharika brings out some…
Nothing
Making friends (Let's Talk)

Making friends Let's Talk

11:20
Making friends from other countries and cities is one of the best ways to practice your English. In this video lesson by Niharika, you will learn…
Nothing
5
46 pages
Total videos: 229
 
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