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Complaining at a Restaurant (Twominute English) PRACTICE 3 - part of lesson A
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Have you ever gone to a restaurant and felt disappointed with the food and services? You must have. This is a common scenario when we decide to try a new place we had never tried before. But how do you communicate your disappointment to the staff of the restaurant? Do you feel shy to talk to them because you can't think of all the right phrases you should say? Well, not anymore! In this lesson, we will learn about the phrases that you may use to communicate your disappointment with the quality of the food or service offered by the restaurant.

The sentences with the key phrases are highlighted at the end of the video. Practice all the phrases to build your fluency on the subject matter.

Welcome to twominenglish.com. Teaching you English through two-minute lessons. In this lesson, we will talk about phrases that you can use when you need to complain at a restaurant.

Are you ready to order, Sir?
I wanted to try something new today, but I don't see anything interesting on the menu.
What kind of food are you looking for?
Hmm... nothing specific. Actually, I've tried all the dishes that are listed here. I was looking to explore new ones.
Let me to talk to the chef. I'm sure he can suggest something.
No. That's okay. Let me just suggest that you add some more food variety to your menu. I haven't seen any changes in it, for a while now.
You've been one of our more regular customers. I'll definitely take your suggestion to the manager.
That's good. For now, you can bring me the red sauce pasta and potato wedges.

Excuse me! Are you out of vegetables today?
I’m sorry, Sir. I don't understand...
I ordered a Creamy Vegetable Soup and there aren't many vegetables in it. It's mainly just broth.
I really apologize for that. Allow me to replace it with a better one.
No. That's alright now. I'll just fill up on the main course.
I assure you it won't happen again. As a token of our apologies, we won't charge you for the soup.
That's good. I hope I won't be disappointed with the food quality.
You will not, Sir.

Excuse me! Would you mind telling me who's the cook?
What's wrong, sir? Is there anything I can help you with?
Well, as you can see, I ordered a chicken parmigiana and the chicken is not well-cooked.
I really apologize for this mistake. Allow me to get you a better dish.
That's alright, but you people have been running this restaurant for so long! Usually such things do not happen here.
It's a random mistake. I apologize on behalf of my chef.
I would appreciate it if you can replace it with a well-cooked dish.
Sure. Thank you for your patience.

Excuse me, Captain!
Yes Sir. How can I help you?
Well, it's been 20 minutes since I placed my order. We've haven't received any appetizers or even any drinks yet.
Kindly give me a couple of minutes. I'll check the status of your order.
Please do so. I'm in a hurry and don't I have much time today.
Sure. I'll bring your drinks now, and your order will be on your table within the next 5 minutes.
Thanks a lot.

REPEAT THESE PHRASES

I wanted to try something new today, but I don't see anything interesting on the menu.
Let me just suggest that you add some more food variety to your menu.
I ordered a Creamy Vegetable Soup and there aren't many vegetables in it.
Excuse me! Would you mind telling me who's the cook?
Well, as you can see, I ordered a chicken parmigiana and the chicken is not well-cooked.
I would appreciate if you can replace it with a well-cooked dish.
Well, it’s been 20 minutes since I placed my order
We've haven't received any appetizers or even any drinks yet.

 
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